Customer Care

Boutique Services

Pick up in boutique

Missoni offers you the possibility to pick up for free in a boutique the items you ordered online.

During the checkout process select "Pick up in boutique" and choose which boutique you would like to have your order delivered to. You will receive an email as soon as your order is ready to be picked up at the boutique.

In order to pick up your order, you will need to bring with you:

  • A valid ID
  • The shipping confirmation email (printed or on a mobile device).
If someone is collecting an order on your behalf, they must bring:
  • A copy of your valid ID
  • A valid ID of the person collecting
  • The shipping confirmation email (printed or on a mobile device)
  • Letter of authorization.

If the item is not picked up within 15 days of delivery to the boutique, the order will be returned to our warehouse and we will issue a refund.

At the moment the service is available in the following boutiques: 

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Click from boutique

You can place an order with the help of our specialized staff in some selected Missoni boutiques. Simply select the items you want and provide your details and shipping address: our staff will do the rest.
You will receive a confirmation email with your order details, and another email when your order is sent.

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Boutique Appointment

You can book an appointment at a Missoni boutique to discover our collection and receive assistance from our dedicated staff.

Book an appointment, choosing the boutique and entering your information. You will be contacted by our staff to choose the time and date of your appointment.

The service is complimentary and is already available in some selected boutiques.

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Availability in boutique

Missoni’s "Availability in boutique" service allows you to verify the availability of the items you are interested in online, and reserve them for a chance to try them on in a boutique.

Choose the size and/or color combination on the item page and check the availability. If the item is available, select the boutique where you would like to reserve them and enter your personal details. You will be contacted by one of our staff to confirm your reservation.

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